Privacy Policy
This Policy Explains How We Control and Handle Personal Information.
Our aims include respect for people's privacy and making this notice clear and succinct. We appreciate that it's not easy to know how companies collect and use personal information, that's why we've tried to make this short and simple.
However, there is also a lot of information we are required to provide by law. Ideas and suggestions for improvement are always welcome, and if there is anything not clear, please reach out to us and we will be happy to discuss further.
When it comes to data we care about providing you with the best service and maintaining the most reliable product we can.
Who We Are
TameenLink ("we", "our", "us" or TameenLink) is committed to protecting and respecting your privacy.
When we use the word "You" in this policy we mean you as a person and as member of the entity who already signed this agreement and/or obtained our services.
How To Contact Us?
Please email us at info@TameenLink.com.
What Do We Mean By "Personal Information"?
We mean information relating to an identified or identifiable individual – depending upon where in the world you are, this may be referred to as "personal data" or "personally identifiable information"".
Simple examples include your name, email address, and phone number. It may also include things like device identifiers and IP addresses used by you. This privacy policy describes types of personal information we may collect from or about you in particular contexts.
Generally, we don't aim to collect or process sensitive personal information (also known in some countries as "special category personal data"). That means things like health information, ethnic origin, political views and other information which is more sensitive than usual. If for some specific reason (e.g. in a recruitment context) we intend to collect any personal information of that type, we will consider carefully whether we really need it, ask you specifically in advance, and make sure you know why we believe we need it.
What Personal Information Do We Collect?
We might collect personal information about you either when you use our website, receive any services from us, provide services via our platform, contact us, attend any events (virtually or in-person), or otherwise interact with us online or in-person. The types of personal data we collect about you include:
- • Identity data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- • Contact data includes billing address, delivery address, email address and telephone numbers.
- • Financial data includes bank account and payment card details.
- • Transaction data includes details about payments to and from you.
- • Technical data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website or products.
- • Usage data includes information about how you use our website and platform / services.
- • Marketing and Communications data includes your preferences in receiving marketing from us and our third parties (as applicable) and your communication preferences.
What About Sensitive Data?
We have no need (except in the case of request by you) to collect special categories of personal data. These 'special categories' are things like health information, ethnic origin, political views and other information which are more sensitive than usual.
If we ever need to collect this, we will ask you first, and make sure you know why we need this from you.
What About "Aggregated" Or "De-Identified" Data?
We may collect, use and share information which is statistical or demographic data for any purpose. This is often called "Aggregate Data".
Aggregated Data in some cases is based upon (derived from) your personal data but is not considered "personal data" at law; this is because Aggregated Data does not directly or indirectly reveal your identity.
Also, if we de-identify (i.e. anonymise) your personal information so we cannot identify you from that information, we may use this data for any purpose. If we combine or connect Aggregated Data or De-Identified data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
Where Do We Collect Your Information From?
When you use this website or service:
This will vary according to what you do on the website.
You're Just Looking: If you only browse our website and nothing else, we will only collect cookies. This is done with your consent except for those cookies which are absolutely necessary to operate our website or service. These are used to understand the number of visitors to our website and how users interact with the website or service. These ones are not intended to be intrusive and we are not looking to intrude on you enjoying our website.
You're Interested In Hearing More Or You Are Using The Service
If you provide your contact information by subscribing to our regular communications. We're doing this with your consent. If you use our contact form to request an invite or to subscribe to our blog and newsletters, we collect details about who you are and which organisation you are from and the type of organisation you are.
This is also done as we think there is a legitimate interest that you want us to get in touch with you.
Since our service is an AI based service, we will inform you from time to time how such collected data will be used to increase our services to you and your entity. This applies to you as person and as a personnel part of the entity who engaged in this agreement. Your entity's signature and/or consent to this policy shall mean your agreement too.
When You Use / Sign-In On Our Platform
When you create or otherwise login to your account with us, and related to this contact with us by phone, e-mail or otherwise, we need to collect information from you. The personal information you provide may include your name and email address and activities log. We also collect technical information, including:
- • The Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), cookies and methods used to browse away the page and generally track your behaviour.
This is all collected on the basis of the legal agreement (i.e. the contract) we have in place to use our product.
Information Received From Other Sources
We may receive information from other sources. These include:
- • Social media: if you interact with us on social media and provide us with your contact information, we will use this to contact you and keep you in our mailing list (unless you tell us you no longer wish to).
- • Events and meetings: if you attend an event or meeting hosted by us or another party and you've agreed for your contact details to be shared with us or it is otherwise intended for us to keep in touch (e.g. you've given one of our team your business card or contact details), we will keep you in our mailing list (unless you tell us you no longer wish to).
What Do We Do With Your Personal Information?
We will only use your personal information when the law allows us to, and always in a transparent and ethically sound manner. We've listed the purposes and activities for using personal information, and included the lawful reasons for using the personal information in this way.
Contacting Us
| Information We May Gather | Why We May Gather It | How We May Gather It | Lawful Reason |
|---|---|---|---|
| Name, Contact details, Anything else you choose to tell us | To enable us to deal with your query | By the method you use to contact us (e.g., email, phone, messaging, social media, contact form on our website) | With your consent |
Using Our Service
| Information We May Gather | Why We May Gather It | How We May Gather It | Lawful Reason |
|---|---|---|---|
| Your name, Your contact details, including your email address, Your age, Preferences, Payment transaction information (which may include the payer's name) | To identify you when you sign up to our service, To enable you to log in to and use our service, To update you about our services, To verify that you are a TameenLink user when you contact us, To maintain and develop our relationship with you, To allow us to take payment when using our service | Communications with you in connection with your use of our service, Creation of a user account for you, When you login to your account | We have a legitimate interest to provide you with our service. This includes things such as using your personal information to allow you to sign up and log in, keep in touch where you have bought or are using our service, to keep you informed of how it develops and sharing other information about it likely to be of interest. |
Complying With The Law Or Defending Our Legal Rights
| Information We May Gather | Why We May Gather It | How We May Gather It | Lawful Reason |
|---|---|---|---|
| Any and all personal information we hold | Preserving or defending our legal rights, including but not limited to collection or recovery of unpaid or outstanding charges, infringement of our legal rights or terms of use, Complying with legal obligations | This will depend upon what information we hold about you and are required to use | Necessary for our legitimate interests (to defend our legal rights or recover debts due to us) and/or Necessary to comply with legal obligations from time to time. |
Your Rights
- Access: you have the right to access information held about you.
- Object: You may object to our use of your personal data for any purposes which is based upon our legitimate interest as its legal basis.
- Withdraw: You may withdraw your consent to any processing of your personal data at any time.
- Rectify: You have the right to rectify any personal data held about you that is inaccurate.
- Erase: You may (but not always) have the right to request the erasure of your personal data we hold.
- Complain: In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with regulators.
Should you wish to exercise any of these rights, please contact us.
Changes To Our Privacy Notice
Any changes we may make to the privacy notice in the future will be posted on this page and, where appropriate, notified to you by email. Please check this page frequently to see any updates or changes to this privacy notice.
This Privacy Notice was last updated on 15th of July 2024.
Contact
Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to info@TameenLink.com.
This Privacy Policy was last updated on July 15, 2024.